Welcome to Goetze HelpDesk Support

Please use the following options to submit your technical support request.

Phone Support

For immediate assistance, please call
800.692.0804, option 7

Request A Call Back

Submit your contact information and a description of the issue, and we will contact you.

Have a Connection Code?

Chat with our online agents who are ready to assist you.

Not Currently Enrolled in HelpDesk Services?

Customers not currently enrolled in HelpDesk Services may submit a ticket below to request remote support but will be charged an incident fee.

Remote Support

Support Agreement Required

In order to best serve you, we now require a Support Agreement. If you have a Support Agreement, submit a ticket detailing the type of support you need. 

If you have not completed a Support Agreement, submit a ticket and an agreement will be sent to you. Offices without a Support Agreement will be charged an incident fee. 

Your HelpDesk Agent will explain your options.

Need Help?

Submit a support ticket here.